Privacy Policy

1. Introduction

Hot Shooters LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trucking and delivery services. Please read this policy carefully. By using our website or services, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address provided through our contact form or service requests.
• Shipment Details: Cargo descriptions, pickup and delivery locations, and scheduling preferences.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected automatically through cookies and analytics.
• Communication Records: Emails, phone calls, and messages exchanged with our team.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your service requests and shipments.
• Communicate with you about quotes, orders, and delivery updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms of service.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Partners: With trusted logistics partners directly involved in fulfilling your shipment.
• Legal Requirements: When required by law, subpoena, or government regulation.
• Business Protection: To protect our rights, property, or safety, or that of our users and the public.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences (such as dark mode settings). You can configure your browser to refuse cookies, but some features of the website may not function properly without them.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Shipment records are retained for a minimum of 3 years in compliance with federal transportation regulations.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website and services after any modifications constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: